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FAQ/ Help Center
Discover the most common questions.
What makes Horizon Experts different from other design agencies?
We combine strategic business thinking with creative excellence. Every project includes market research, competitor analysis, and conversion optimization – not just beautiful design. Plus, our team understands market dynamics and consumer psychology.
How long does a typical project take?
Timeline varies by project complexity:
Logo Design: 3-5 business days
Website Development: 2-4 weeks
Animation Projects: 1-2 weeks
Do you work with clients outside of Texas, USA?
Absolutely! While we’re based in Austin, Texas, USA, we serve clients worldwide. We service clients from UK, Europe, Canada, Australia, Middle East and around the globe. Our remote collaboration process ensures seamless communication and project delivery regardless of location.
What information do you need to get started?
We’ll send you a comprehensive project brief covering your goals, target audience, design preferences, timeline, and any reference materials. The more details you provide, the better we can serve you.
Can you work with my existing brand guidelines?
Certainly! We can work within your established brand parameters or help evolve your brand identity while maintaining consistency.
How do I start a project with Horizon Experts?
Simply contact us through our website, phone, or email. We’ll schedule a free consultation to discuss your needs and provide a detailed project proposal.
Do you offer free consultations?
Yes! We provide complimentary 30-minute strategy consultations to understand your needs and explore how we can help achieve your goals.